Legal SMS Terms & Opt-Out Notice
SMS Terms & Opt-Out
The short version: texts from Construct Pro are work-related maintenance notifications, you opt in from your account or by texting us first, and replying STOP always ends them.
Reply STOP to any message to stop all texts. Reply HELP for assistance. Message and data rates may apply. For full details see Section 3.
1. The program
“Construct Pro Alerts” is the text-messaging program of Construct Pro, an equipment and maintenance operations platform operated by Dialogica Solutions. Messages are transactional and work-related: they help field crews and fleet staff capture maintenance requests and stay on top of equipment service. This notice supplements our Terms of Service and Privacy Policy.
2. Opting in
- Account opt-in: you (or your workspace administrator) add your mobile number to your Construct Pro account and choose to receive text notifications. Consent is optional — the app works fully without it (email and in-app notifications remain available).
- By texting us first: if you text a maintenance issue (or anything else) to a Construct Pro intake number, that text requests service — it is not a subscription to marketing. We may reply with confirmations and follow-ups about the request you started. We never send marketing texts.
Consent is not a condition of purchasing any goods or services. You must be at least 18 and the owner or authorized user of the mobile number you enroll.
3. Opting out
- Reply
STOPorUNSUBSCRIBEto any Construct Pro text to opt out of all text messages. Opt-out takes effect promptly; you may receive one final message confirming it. - Reply
STOPALLto opt out from all Dialogica Solutions programs and brands on that number. - You can also opt out from your Construct Pro profile (notification settings) or by emailing support@construct-pro.net with your mobile number.
- Opting out of texts never affects your app account, email, or in-app notifications.
4. STOP, HELP & other keywords
| Keyword | What happens |
|---|---|
| STOP / UNSUBSCRIBE | You are opted out of Construct Pro texts. No further messages except one confirmation. |
| STOPALL | You are opted out of every Dialogica Solutions texting program on that number. |
| START / UNSTOP | Re-enables texts if you previously opted out. |
| HELP / INFO | You receive a text with this notice's key facts and our support email. |
5. What we send & how often
Message types: maintenance-request confirmations, work-order status and assignment updates, service-due reminders for equipment you're responsible for, and replies to messages you send us. Frequency varies with your work — a typical enrolled user receives a few messages per week at most, and only about equipment and work they're involved with. We do not send advertising, and there are no “paid subscription” costs from us.
6. Message & data rates
Message and data rates may apply. Construct Pro does not charge you to receive texts, but your mobile carrier's rates and plan limits do apply. Charges appear on your carrier bill. If your number changes or your device is reassigned, re-enroll the new number from your account; consent does not transfer with recycled numbers.
7. Your message data
We process your phone number, message content (including photos), and message metadata only to route and resolve the work request and to honor opt-outs, as described in the Privacy Policy (see its “Text messages” section). We do not sell your information.
8. Support
Any questions, or texts not behaving as this notice describes: email support@construct-pro.net — a monitored inbox.